Shipping policy

Shipping Policy

Last Updated: September 11, 2026

Welcome to Trendvia. We currently offer shipping within Pakistan only.

Our goal is to process and deliver your order as quickly and safely as possible.

1. Order Processing

  • Orders are usually processed within 1ā€“2 business days after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Once your order has been dispatched, you will receive shipping/tracking information where available.

2. Delivery Time

Estimated delivery times within Pakistan are:

  • Major Cities: 3ā€“5 business days

  • Other Areas: 4ā€“7 business days

Delivery times are estimates and may vary depending on the courier service, destination, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

  • Shipping charges will be displayed at checkout before you complete your order.

  • Any free-shipping offer will be clearly mentioned on our website and will apply according to the terms of that offer.

4. Cash on Delivery

If Cash on Delivery (COD) is available for your order, you can pay the required amount directly to the courier at the time of delivery.

Please make sure that your name, phone number, and complete delivery address are correct when placing your order.

5. Order Tracking

Where tracking is available, you will receive a tracking number or shipping update after your order has been dispatched.

Please allow some time for the tracking information to become active after dispatch.

6. Incorrect or Incomplete Address

Trendvia is not responsible for delays or failed deliveries caused by an incorrect, incomplete, or inaccurate delivery address or contact information provided by the customer.

If you realize that you have entered incorrect information, please contact us as soon as possible. We will try to assist you before the order is dispatched.

7. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • High order volumes

  • Address or contact issues

  • Other circumstances beyond our control

We appreciate your patience in such situations.

8. Failed Delivery / Refused Orders

If a customer refuses a delivery or the courier is unable to deliver because the customer is unavailable or unreachable, additional shipping charges may apply for re-delivery.

For COD orders, repeated refusal of orders may affect your ability to place future COD orders with Trendvia.

9. Damaged Packages

If your package appears damaged at the time of delivery, please contact Trendvia as soon as possible with your order details and, where possible, photographs or video of the package and product.

We will review the issue and assist you according to our Return & Refund Policy.

10. Pakistan Only

At this time, Trendvia does not offer international shipping.

All orders placed through our website must have a delivery address within Pakistan.

11. Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through the contact information provided on our website.

Thank you for shopping with Trendvia!